The micro environment is considered a realistic picture of a business, reflecting business activities including specific factors that directly affect the operations, performance and strategic decisions of a company. In the following article, GOBRANDING will help you learn what the micro environment is , 6 important factors that make up the micro environment and its impact on the business .
I. What is Micro Environment?
These factors are closely link to businesses because they closely reflect the actual situation, which helps the. Board of Directors to make accurate business plans . Create competitive advantages and ensure sustainable development of the organization. The micro environment includes 6 main factors: customers, competitors, employees. Suppliers, intermediaries and shareholders in the company. Let’s explore these factors in detail in the next section.
II. How does the micro environment affect businesses?
The micro-environment reflects the current situation in the company, helping businesses evaluate the progress of current operating. Strategies and make effective corporate-level business plans for the next stages in the future. Micro-environment analysis is a solution to help identify factors that directly affect the operations, performance, and accuracy of. Jhe business’s operating strategy. Customers, competitors, employees, suppliers, shareholders. And intermediaries all have a great influence on the success or failure of a business. Each factor is an important foundation to help the company develop strategies for the. Next stages of development effectively and accurately.
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III. Key factors in the micro-environment
After understanding the definition of Micro Environment, let’s learn about the 6 main factors that form the micro environment with GOBRANDING , helping businesses have an overview of the actual situation to improve business performance most effectively.
1. Customer
Customers are always considered the target of business strategies. Companies will analyze the market based on the needs, preferences and feedback of customers after using the product or service. This helps them to continue to take the next step of implementing appropriate development plans from the collected results to improve customer experience and increase revenue. Finally, businesses will aim to build a sustainable brand in the future.
For example , Apple has been continuously innovating new iPhone models after seeing the increasing demand from customers. But before developing new products, they have collected and analyzed data from positive reviews from all users around the world about camera design, color, interface, and personal experience. As a result, Apple has succeeded in its customer-based innovation strategy, including both new and loyal customers.
2. Competitors
Competition is one of the factors that challenge the development in the micro environment. In Porter’s 5 competitive forces model , competitive forces in the market include competitors operating in the same industry, potential competitors, even competition for target customers and concerns about substitute products. Understanding this issue, companies are constantly trying to analyze competitors such as their development direction, strengths, and weaknesses. However, the most important thing is to create a difference ( Unique Selling Point ) compared to other competitors, while ensuring to fully meet the needs and solve the problems that customers need.
3. Workers
The success of a business in the micro environment cannot be without the employees, also known as workers. The success of any campaign or implementation plan always requires a team of human resources with solid knowledge, many skills and especially always dedicated to the projects being implemented. In contrast, the task of the Board of Directors and Management in the company is to create appropriate policies, benefits and regimes to promote the spirit and performance of employees. Ultimately, the common goal of the entire organization is to create sustainable value for customers.
4. Supplier
Before creating a product or service, the company b to c database needs to cooperate with suppliers of raw materials and essential products. There are many suppliers with different prices on the market, but the company needs to consider before choosing to cooperate with a supplier. If there are many choices, the advice is to prioritize the supplier with reasonable prices but still ensure quality. This helps the business save costs and ensure revenue from product value.
In addition, the time of supplying raw materials is also an important criterion when choosing a supplier.
For example, going back to the case of Apple, with the prosperous development of high-end technology products, Apple has established a supply system that covers the globe such as China, the US, and Japan. These suppliers are responsible for manufacturing and providing quality components for Apple product lines such as screens, batteries, chips, and many other important components. However, in case the main supplier has a production problem, the company must quickly switch to another supplier to ensure that there is no interruption in the completion of the products .
From the above example, it can be seen that one of the key roles of the supplier is to ensure that products and materials are delivered on time, helping businesses to optimally meet market needs.
5. Shareholders
Shareholders or investors are the ones who can decide on the existence of the company. They not only invest capital but also make important decisions on the company’s valuation in the market, operating strategy, internal control and risk management with the aim of creating unity and long-term value in the micro environment. From that, it can be seen that sustainable development depends on the process of connection and mutual trust between the enterprise and shareholders.
6. Intermediary
Intermediaries are the bridge between a business and its marketing list of c-level executives partners or customers. They play a key role in the distribution and management of production activities through the cooperating business.
For example, Nestlé is one of the largest food and beverage companies in the world. They work with many retail partners around the world to get their products to consumers quickly and efficiently. In addition, Nestlé also has to go through other intermediaries such as raw material suppliers, shipping partners and distribution companies to help bring products to retail stores around the world.
Intermediaries are the factors that contribute to creating close links between the market and partners to improve business performance. Therefore, intermediaries play an irreplaceable role in the micro environment.
IV. Business challenges in the micro environment
Besides the development opportunities after identifying the core elements of the micro-environment, businesses also face many challenges:
- High competitive pressure: “The market is a battlefield”, the first challenge is fierce competition with countless competitors in the same industry. What nes to be done is to find the difference of the company with other names in the same segment in the market, then research and analyze competitors carefully to come up with a suitable competitive strategy.
- Maintaining relationships: Maintaining good relationships with shareholders, suppliers, or intermediaries is not easy. During the operation, unexpected problems or conflicts may arise with partners. Therefore, it is necessary to have reasonable solutions, trust each other and ensure that the requirements of the parties agre upon when working are fully met.
- Technological changes: The environment is constantly changing, causing modern technology to change rapidly so as not to be “outdated” compared to competitors. In addition to the issue of competition, with large data and information warehouses in the system, it requires a lot of time and cost to upgrade technology to ensure business information is more secure and reputable.
V. Conclusion
Through the article just shared, you can see that the micro environment plays a crucial role in the success of a business. Factors including customers, competitors, suppliers, shareholders, employees and intermediaries are the criteria that directly affect the effectiveness of the company’s growth strategies and maintain operations. Understanding the 6 core factors and their importance will be the premise to help businesses develop and stand firm in today’s fiercely competitive market.
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