Over time each customer’s touchpoint, for customers to get to know your brand. But to create a good experience, each touchpoint nes to be constantly updat. to find opportunities to provide the best to customers by creating a good experience with the brand according to the following guidelines Keep things simple , create great experiences. should not be complicat should be present simply Easy to understand and meet the nes of customers as much as possible. is appropriate creating a good experience It must be appropriate to the context and channels in.
Let me briefly summarize
Relevant creating a good experience must be Papua New Guinea B2B List relat to customer nes or what customers expect Meaningful, good experience It must offer something that is valuable and useful to customers. Attractive, creating a good experience must try to get into the minds of customers and can deliver what customers want constantly reviewing Customer touchpoints are not something that can be done all at once. But it is one of those strategies that requires planning and figuring out how to fill each touchpoint. that you ne to sit and review and check from time to time.
The origins before
Because every day there may be new BU Leads customer groups and new touchpoints occur all the time. But the most important thing is to improve the customer experience with the brand even further.Traditional marketing in the modern age known as the digital era may not be as effective as creating a good experience for consumers. No matter how much you spend on marketing, if it doesn’t create a customer experience at all. You are already doing something wrong. because what defines The survival of business today is the consumer, not just an organization, product or service anymore.
