Without understanding customer nes. Understanding customer nes is of the utmost importance in producing products and services in this day and age. Because knowing the nes of customers can turn the situation for us to have an advantage in doing business. Especially in this digital age, if customers feel that buying a product or using a particular brand’s service is not what they think. Customers can post those comments on social mia and it instantly becomes a nightmare for our business. Let’s take a look at a simple way to find out the nes of customers.
It is a test of how
Be a good listener Asking for information face Tonga B2B List to face with customers telephone inquiries or even send a thank you email To ask why customers choose to buy our products and services. It is a simple but effective method for planning improvements of products or services. Being a good listener will make customers feel that we pay attention to details. We may get both compliments and criticisms, but they are useful in letting us know where to improve. or what should be done better Show empathy with customers.
Our products are
Regardless of whether we receive BU Leads positive or negative feback from our customers on our products and services. We should listen to customers’ stories and show sympathy if they have bad stories. With support, encouragement, or even congratulations on the successes that they receive from our products or services. which takes himself to know the story of the customer and talk Including trying to understand the situation There is an opportunity to change customers to not post bad stories online. Offer free samples of products or services for customers to use. Offering free samples to customers in case we produce new products.